WordPress Maintenance for Malaysian Business Websites
A defined monthly maintenance service for standard business websites — updates, backups, basic checks and a small amount of content support.
WordPress Maintenance
RM300 / month
standard business website
Maintenance with a practical first month
I first look at the public site and symptoms for free. If the plan is suitable, the first RM300 month includes onboarding, a health check and up to one hour diagnosing or making small fixes to existing issues, as well as normal monthly care.
The standard care scope
Small existing issues can be onboarded in the first month; complex fixes are explained and quoted before work continues.
RM300/month
For a standard, non-membership business WordPress site. WooCommerce, membership and high-risk plugin stacks need a separate review.
Updates with a recovery plan
Before core, theme and plugin updates, I review the actual backup arrangement and confirm an available recovery backup, then check main pages, menus and forms afterwards.
Small monthly support
The standard plan includes up to 30 minutes of small content changes each month; unused time does not roll over.
Existing issues can be onboarded
The first month includes a basic health check and up to one hour of existing-issue diagnosis or small fixes. Complex work is quoted before proceeding; not every fault can be solved within that hour.
A separate speed optimisation project
An additional one-time service from RM500, separate from the RM300 care plan. Routine cache checks or simple issues already covered by maintenance are not charged twice.
Speed optimisation · from RM500
A separate one-time project can review agreed pages, configure suitable existing caching, address scoped image, font, CSS or JavaScript loading issues, test key functions and compare results under similar conditions.
How a safe handover works
- 01
1 · Initial look
Start with a free look at the public site and reported symptoms. If the plan fits, detailed access, hosting, versions, backups and forms are checked during first-month onboarding.
- 02
2 · Onboard
Use the included first-hour allowance for basic diagnosis or small existing fixes. Quote complex fixes before proceeding.
- 03
3 · Maintain
Run agreed updates and checks, keep records and flag anything that needs a deeper technical decision.
FAQ
What is included in RM300/month?
Monthly prepayment covers agreed WordPress, theme and plugin updates; reviewing the actual backup arrangement and confirming a recovery backup before updates; main-page, menu and form checks; basic uptime monitoring; up to 30 minutes of small content changes; and a brief care record. You may stop before the next month.
What happens to existing faults when I join?
I first review the public site and symptoms free. The first month includes onboarding, a health check and up to one hour of diagnosis or small fixes. Complex work is quoted first, and not every fault can be solved within one hour.
Does this include malware or hacked-site cleanup?
No. Malware removal, hacked-site response, data-breach investigation and host-level security incidents are excluded. If a security incident is found, I will pause routine work and recommend a specialist or host provider.
Can you maintain WooCommerce or membership sites?
They need a separate assessment because updates can affect orders, payments, accounts and sensitive workflows. They are not included in the standard RM300 plan.
What does speed optimisation include?
The separate one-time service starts from RM500. It reviews agreed pages, identifies causes, configures existing caching where appropriate, addresses scoped image, font, CSS or JavaScript loading issues, tests key functions and mobile, and compares before/after under similar conditions. No PageSpeed score is guaranteed.
What if an update you perform causes an error?
If an error is caused by an update I perform under the maintenance plan, I will address it without a separate diagnosis fee. Unrelated, pre-existing or complex faults may need a separate agreed scope.
How quickly will you reply?
Support is provided on working days. I generally reply within one working day to assess the issue and arrange the work; this is not 24/7 emergency cover or a promise that every fault will be fixed within a day.
Want someone to look after the routine work?
Send your website URL and symptoms. I will take a free initial look and confirm whether standard maintenance, a separate speed project or another scope is suitable.