Privacy Notice

Milaos is operated by Vern Chun in Malaysia.

When you contact Milaos, we may collect the details you provide, including your name, email address, phone number, preferred contact channel, project requirements, and message.

If you do not provide the fields marked as required, we cannot process your enquiry.

We use Google Analytics to understand how visitors use this website and to improve its content, services, and performance. Google Analytics may process browser, device, approximate location, and website interaction information, and may use cookies or similar technologies for measurement.

We use these details to respond to your enquiry, understand your website or SEO needs, prepare relevant follow-up or a quotation where appropriate, and maintain a record of our communications.

Submitted enquiries are stored in Cloudflare KV, which provides the website's form-storage infrastructure. A notification containing the enquiry may also be sent through Telegram so Milaos can respond promptly, and the contact details may be recorded in Brevo for follow-up. These providers may process information as needed to provide their services.

We use reasonable administrative and technical measures to protect enquiry information. No internet-based system can guarantee absolute security.

To prevent abuse, we briefly process your IP address and necessary technical information for rate limiting. A temporary rate:<IP> record is retained for about 10 minutes.

We keep enquiry records only for as long as reasonably needed to respond, manage a potential business relationship, meet operational or legal obligations, or resolve a query. We may securely delete or anonymise information when it is no longer needed.

You may ask about the personal data we hold about you, request correction, or request deletion where applicable. To make a request or ask a privacy question, email us at vernforwork@gmail.com. We may need to verify your identity before acting on a request.